The security of personal information about our users is a priority to us. We protect this information by maintaining safeguards. We receive Your information either from what You provided to us through our website, email communications, APIs (application programming interface), and social media. We use this information to send You information about our services and to share with third party service providers to better shape Your user experience. This helps us adapt to consumers’ behaviors to provide for a smoother process . Regardless of the country that You reside in or create information from, Your information may be used by us in the United States or any other country where we operate.
Collection and Use of Your Information
Types of Information we May Collect:
- Name & Title
- Company Name
- Phone number
- Email address and email communications
- Mobile device information
- How You use and access our website and social media platforms, if any
- Oracle Footprint
Information kept in Log Data: Knex servers are set up to automatically record information created by Your use of our Services (hereinafter referred to as “log data”). Log data may include information such as date, time, Your IP address, referrer, browser version, operating system, page visited (including User Information). Other user actions, including but not limited to, Your interactions with our website, may also be included and stored as log data. We reserve the right to hold log data for one hundred eighty (180) days, and as long as You have not requested us to delete Your information, through Knex’s formal deletion/deactivation process (see “User’s Privacy Rights” below).
Sharing and Disclosure of Your Information
Preservation or Disclosure of Information in Law or Harm: Knex will not share Your private personal or non-personal information with any other parties, with the exception of our website and software developers, and only for the purposes of constructing, developing or improving Knex’s website and/or software programs. Nonetheless, we reserve the right to preserve and/or disclose Your personal information if we believe, in our sole discretion, that such disclosure and/or preservation is reasonably necessary to comply with a law, legal request, or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect Knex’s rights or property.
User’s Privacy Rights
Right to Request Information Collected: You have the right to request what categories and pieces of information Knex has collected by contacting firstname.lastname@example.org. This request can only be honored two (2) times a year and the request must be verified by Knex to be granted. In the event that Knex collects or uses any other additional categories of personal information not listed above, Knex will first provide You with notice of such intent.
Right to Request Deletion of Information Collected: You have the right to request that Knex delete Your collected personal information. Upon the request to email@example.com, we will delete the information, subject to our discretion, and direct any service providers to do the same. However, information necessary for Knex’s business may not be deleted, such as detecting security incidents, complying with a legal obligation, enabling solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business, or otherwise using Your information internally, in a lawful manner.
Third Party Sales Rights: Knex sometimes uses third party service providers to enhance the user experience, but does not sell Your information without notice to You If You opt out, Knex will comply with Your decision for at least 12 months, as required by California law. If You do not opt out after receiving notice of such a sale, then You hereby authorize Knex to disclose or sell Your information to the third party.
Minors’ Third Party Sales Rights: Knex’s Services are directed to people above the age of majority. For any person using our Services who is less than 16 years of age, Knex must obtain that user’s consent before selling personal information to third parties. For any person using our Services who is less than 13 years of age, Knex must obtain that user’s parent’s or guardian’s consent before selling personal information to third parties. For further information, contact firstname.lastname@example.org.
California Privacy Rights
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
California consumers have a right to: (1) request access, correction, and deletion of their personal information; (2) opt out of the sale of their personal information; and (3) not be discriminated against for exercising their California privacy rights.
All Users have the right to request access to and deletion of the information we hold about you either online by sending an email to Knex at email@example.com, or by mail to Knex Technology, Legal Department, 2600 Michelson Drive, Suite 1700, Irvine, CA 92612, USA. In addition, California residents may also submit a request by calling (949) 232-0786.
Knex does not sell the personal information of California consumers.
Knex does not discriminate against individuals for exercising their privacy rights.
California Shine the Light
Time Limitation on Claims
You agree that any claim You may have arising out of or related to Your use of the Services or relationship with Knex, must be filed within one year after such a claim arose; otherwise, Your claim is permanently barred.
The Services are operated and provided by Knex having a mailing address of 2600 Michelson Drive, Suite 1700, Irvine, CA 92612. If You have any questions about these Terms, please contact us at firstname.lastname@example.org.